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Sublimation

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We are a proud family-owned business established in 2023 and based out of Plumas Lake, California. 

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Embroidery

Vinyl

Printing

Stickers

Apparel

© 2025 Jennerate Designs. All Rights Reserved

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Jennerate Designs – Terms and Conditions

1. General

  • Jennerate Designs (“we,” “our,” “us”) provides custom apparel, vinyl, embroidery, sublimation, and engraving services.

  • By placing an order, the client (“you,” “your”) agrees to these Terms and Conditions.

2. Orders & Approval

  • All orders must be confirmed in writing (email, signed form, or approved invoice).

  • Artwork, designs, and proofs must be approved by the client before production begins.

  • Once approved, changes cannot be guaranteed and may incur additional costs.

3. Pricing & Payment

  • Quotes are valid for 30 days unless otherwise stated.

  • A deposit (commonly 50%) is required before production; balance due upon completion or prior to delivery.

  • Payments are accepted via cash, card, or approved electronic transfer.

  • Late payments may result in order delays or additional fees.

4. Turnaround Time

  • Standard turnaround is typically 7–14 business days after artwork approval and deposit.

  • Rush orders may be available at an additional fee.

  • Delays caused by suppliers, shipping, or circumstances beyond our control are not our responsibility.

5. Materials & Garments

  • Clients may supply their own garments/materials, but Jennerate Designs is not responsible for damage, defects, or suitability.

  • When we supply garments, availability may vary; substitutions of similar quality may occur if necessary.

6. Custom Work & Variations

  • Due to the nature of custom production (embroidery, vinyl, sublimation, engraving), slight variations in color, placement, or finish may occur.

  • These variations are not considered defects.

7. Returns & Refunds

  • Custom products are non-returnable and non-refundable once approved and produced.

  • Refunds or reprints are only offered in cases of proven production error by Jennerate Designs.

  • Client-provided errors (misspellings, incorrect sizes, etc.) are the client’s responsibility.

8. Intellectual Property

  • Client represents that they have the rights to use any logos, designs, or artwork submitted.

  • Jennerate Designs is not liable for copyright or trademark infringement arising from client-provided materials.

  • We reserve the right to showcase completed work in our portfolio, marketing, or social media unless otherwise agreed in writing.

9. Liability

  • Jennerate Designs is not responsible for indirect, incidental, or consequential damages related to custom products.

  • Our liability is limited to the value of the order in question.

10. Force Majeure

  • We are not liable for delays or failures caused by events beyond our control (natural disasters, strikes, supply chain disruptions, etc.).

11. Governing Law

  • These Terms and Conditions are governed by the laws of California, United States.

  • Any disputes will be resolved in the appropriate courts of California.

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